Delivery & Returns Policy

Shipment of Goods
All items in stock will usually be dispatched within 4 days from order and are sent by standard Parcelforce 48hr delivery. For orders of more than one item, where one item is out of stock, we will ship the item in stock, and wait for stock of the second item. There will be no additional charge for part item shipment.

Distance Selling Regulations state that you have the right to cancel your order within seven working days of delivery. A full refund of your order will be subject to the return of the product at your cost. Product must be received by us in good condition, unopened, undamaged and in all the original packaging. To cancel your order you must contact the order line within seven days of delivery, quoting your order number. A cancellation reference number will be issued. Product must be returned within fourteen days of the return reference number being issued. Items returned without a valid return reference number will be returned to you at your expense. Your statutory rights are unaffected by these terms and conditions. These terms and conditions shall be governed by and construed in accordance with English Law and you hereby agree to be subject to the jurisdiction of the Courts of England. We may change these terms and conditions from time to time without notification. Any changes will only apply to future orders.

Contact Us

Our address and contact information can be found here.

Your FAQs

Find the answers to the most commonly asked questions.


Access and download product manuals and guides here.

Get the App

Our FREE filter change reminder app is available to download on iOS and Android devices.