Contact Us

Contact Us

We are happy to receive your questions, enquiries or comments. If you would like to contact us please complete the form below.

Please note: Original and Evolve 30 day and 60 day filter products are being discontinued. They have been replaced with our new Evolve+ 30 day filter. Evolve+ is compatible with your existing Original or Evolve filter jug and the lumi chiller.

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Aqua Optima
Dodleston House
Bell Meadow Business Park

United Kingdom

+44 (0)1624 829 829 – Customer Services (Isle of Man). Mon - Fri 8:00 am – 12 noon. Calls are charged at a basic rate. Please refer to your service provider for charges.

Aqua Optima is a trademark of Strix Limited.
Strix Ltd is registered in England and Wales, number: 015004V

Contact Us

Our address and contact information can be found here.

Your FAQs

Find the answers to the most commonly asked questions.


Access and download product manuals and guides here.

Get the App

Our FREE filter change reminder app is available to download on iOS and Android devices.